Hello Freedance. I am sorry to hear that.
I do not know what happened in detail, but I heard some of the outline.
The cause of the accident seems not ill will, but lack of communications and some misunderstands due to difference between the languages.
As you know, it is not easy for even players using the same language to exclude misunderstands in busy situations such as raids.....
I hope you will understand that they did not break the promise on purpose, also forgive us and forget this accident.
By the way, is the epic weapon better than your lance?
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